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Many online merchants lose significant revenues because of online payment mistakes. It is high time that these e-commerce mistakes are rectified, or else e-stores will keep facing repeated incidents of abandoned carts and incomplete purchases by customers. Some of the oft-ignored e-commerce mistakes committed by online merchants are: Redirection can be counterproductive: Some merchants get…Read More
Strategies to boost sales from existing customers Merchants are often faced with the problem of stagnant or worse, diminishing revenues from existing customers. Constantly reinventing and innovating one’s service offerings, cross selling and reducing the customers’ pain points are key strategies to enhance revenue realisation from existing clients. We shall look into some of the…Read More
A friendly fraud is probably a misnomer. In reality, it can be a harrowing experience for the merchant, who completed the transaction. Friendly fraud occurs when a cardholder files a chargeback instead of requesting a refund from the merchant for a legitimate purchase. It can be filed by mistake by the customer or even intentionally…Read More
If shopping without walking a few miles has become possible, it is because of technology. Over the last few years, the e-commerce industry has reached a whole new level and it is growing consistently. Undoubtedly, if the technology had not advanced, the easy online shopping experience you see nowadays wouldn’t have been possible. Thanks to…Read More
An online business today definitely has a clear edge over the pure brick and mortar models of yesterday. These benefits are evident by its wider customer reach, savings in overhead costs, 24*7 customer availability and efficient inventory management. Now there are certain measures that can help an online business become successful. Experts list out the…Read More
We are all aware that e-stores are more than just an add-on in today’s world. They are now a necessity. E-stores are fast becoming the preferred choice for buyers to make purchases. With their online presence, e-stores are easily searchable through most search engines, thus enabling the retailer to reach a wider customer base. Here…Read More
E-commerce is a rapidly evolving area and it can be a daunting task trying to keep up with the trends. With the advent of technology, some of the ways in which we meet our basic needs have undergone a tremendous change. Online retailing is one such major gift. As more and more people have begun…Read More
Online transactions have made life quite easy. We transfer funds, buy things and pay for them, receive payments, and all of this with the simple click of a button. Cash is rarely required anywhere. Online or cashless payments have become quite ordinary. The only time that online transactions frustrate us is when our money gets…Read More
According to a recent study, 86 percent of the millennials aged 18-34 years say that they are “Mobile Money Users”, meaning they use digital banking and payments solutions on their smartphones. The millennials were the first to get introduced to gadgets and electronic products. And this is one of the reasons why they are more…Read More
Word of mouth is the most vital medium for popularizing any business. Positive reviews are not the only kind that may be beneficial to a business, even though they are preferred. And establishing a positive image of your business isn’t the only benefit of online reviews. Online reviews by the customers can also optimize search…Read More
More people are now shopping online and as an online business owner, you have to make a smart move to provide a seamless checkout process. Many shoppers abandon their shopping carts just before completing the purchase if they encounter problems with the payment process. It is critical that you provide a seamless and convenient payment…Read More
Do you know that 61 percent of online buyers say that extra high costs is the main reason for cart abandonment? This clearly indicates that if product pricing is not accurate, you may lose more than half of the sales. The product pricing mechanism lays emphasis on the cost price, profit, taxes, product value, and…Read More
E-commerce growth in Saudi Arabia over the last one decade has been phenomenal. There are over 12.94 e-commerce users in the country which is almost half the country’s population. According to BMI Research, online sales in Saudi Arabia will surge to $13.9 billion by 2021. The country has become the next frontier for businesses looking…Read More
The success of e-commerce depends on various factors, the choice of payment gateway being one of them. The payment service on your e-commerce portal influences user experience. And if a user finds it convenient to shop on your online store, you can expect recurring sales in the future. While selecting a payment gateway in the…Read More
More than half of the global population today loves to shop online from the comfort of their homes. Clearly, the e-commerce boom has brought about remarkable changes not only in consumer buying behaviors but also in the retail segment. For most companies, having an online presence isn’t optional; it is necessary for survival in the…Read More
Are you using the cross-selling strategy to increase your sales in your online shop? You are losing a lot of money if you haven’t considered cross-selling. Both cross-selling and up-selling tactics are effective ways of increasing the order value, including one of the most critical business metrics. Are you wondering what this is? Well, this…Read More
The e-commerce industry continues on an incredible growth trajectory, and as an online business owner, you have to implement the best strategy to leverage this growth. Whether you want to start an e-commerce store, or you already have one running, one of the most important considerations is how to stand out in the crowded market…Read More
Holiday sales continue breaking different records every year and businesses have come up with innovative techniques to cash in on the shopping craze. According to the National Retail Federation, online shoppers spent $19.62 billion between Thanksgiving Day and Cyber Monday. In 2018, projections indicate sales will increase by 15.3% and as an online business owner,…Read More
As an e-commerce store owner, your main objective is to increase revenue in a highly competitive business environment. To do this, you have to deliver a seamless shopping experience devoid of any hiccups. On the surface, it looks like an easy feat to achieve but in reality, providing a seamless user experience is the most…Read More
As the growth of e-commerce continues, business owners face new challenges when they seek to improve customer satisfaction levels. Top among these challenges is how to deliver the best customer experience. Why does the customer experience matter? According to an Oracle Report, 86% of shoppers will pay more for a better shopping experience. This means…Read More
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